Every order begins with a private consultation — by appointment only. We take up to 30 measurements and discuss your lifestyle, how you dress, and what you need the garment to do. Fabric selection and style details are confirmed at this stage.

For first-time clients, we construct a basted fitting garment before your final piece is made. This garment is built specifically to assess drape, posture, and shoulder slope — the structural elements that determine how a garment truly fits your body, not just your measurements.

Once the fitting garment is delivered, you will receive a link to schedule your virtual fitting via Zoom — to be completed within 14 days of delivery. You will share your comments and three photographs: front, back, and side. We incorporate your feedback before cutting the final garment.

Please note: your production timeline does not advance until the virtual fitting is completed.

Made-to-measure at Dzifa & Co is an investment in clothing built around you — your measurements, your posture, your life.

Every garment begins with entry-level cloth included in the base price. Fabric upgrades across two additional tiers are priced transparently as a supplement, confirmed on your order sheet before production begins.

• Two-Piece Suitfrom $2,500
• Three-Piece Suitfrom $2,950
• Jacketfrom $1,600
• Trousersfrom $650
• Shirtfrom $395
• Vestfrom $450

Fabric supplements are discussed at consultation. Your clothier will guide you through cloth selection from our curated range including Vitale Barberis Canonico, Loro Piana, and Styl Biella.

A deposit of $350 is required to secure your appointment. Deposits are non-refundable. If you need to reschedule, your deposit may be applied toward a future appointment within 12 months, subject to availability.

The full balance of your order is due at the time of consultation, before production begins. No work is started until payment is received in full.

All sales are final. In the unlikely event that Dzifa & Co is unable to fulfil a confirmed order, a full refund will be issued within 14 business days.

Timelines begin from the date your order is confirmed — not the date payment is received. Order confirmation is issued via email.

Trunk show orders are confirmed within 14 days of your appointment. All other orders are confirmed within 48 hours of payment being received in full.

First-time clients: please allow 10–12 weeks from order confirmation to delivery. This accounts for the basted fitting process, virtual fitting, feedback, and final construction.

Returning clients: standard turnaround is 6–8 weeks from order confirmation to delivery.

Timelines are contingent on the client completing the virtual fitting within 14 days of receiving the fitting garment. Delays on the client's end will extend the delivery date accordingly.

Because every garment passes through a virtual fitting before final construction, significant fit issues are resolved before your garment is completed. Minor adjustments occasionally arise after delivery.

For clients outside Ghana, we offer an alteration allowance of up to $150 per garment, reimbursable within 60 days of delivery. To claim, email hello@dzifa.co with a brief description, photographs before and after, and your tailor's receipt.

Reimbursement is issued via Zelle within 14 business days of approval. Store credit is available as an alternative.

Alterations required due to changes in weight or build after delivery are not covered and remain the client's responsibility.